đŸ“ˆ Are You a Chart-Topping Leader?

Erikjan Lantink
5 min readApr 19, 2024

You may be familiar with the term Net Promoter Score. It’s a metric originally used to measure customers’ recommendations to other prospects to use a brand, product, or service. The question used is simple.

Would you recommend this brand, product, or service to others?

--

--

Erikjan Lantink

Business & Leadership coach. Interim Leader. Writer. Speaker. Former Retail Executive (general management; operations; HR)